About Us

Who We Are

We have witnessed first-hand the disruptions caused by equipment downtime and the effect it has on patients. Remote support is the most powerful and effective tool to minimize disruptions for you, your clinic, and your patients. Our company is dedicated to providing safe and affordable remote access solutions—so your patients don’t have to wait and you don’t have to reschedule.

Dignatel Business Solutions LLC is a shared value company, dedicated to a better experience for patients and providers alike. We innovate, implement, and promote technologies designed to reduce waste and fast-track issue resolution. Dignatel  was acquired by RS&A in December 2022 and is currently being integrated into the RS&A group.

Our Mission

Our mission is to bring top quality, affordable remote access and diagnostics capabilities to small businesses and health care providers.

Our vision is simple: Efficient, powerful, and cost-effective remote support solutions for the benefit of all patients and hospitals worldwide.

What We Do

Dignatel Business Solutions’ Oncology Software Support is an affordable alternative to OEM service and support that allows you to sustain your equipment until YOU are ready to replace it. YOU are in control. No more end-of-life worries.

Dignatel is an independent service organization (ISO). We provide proactive support options as an alternative to OEM vendor support, and a support option for customers with discontinued products or products classified as “End of Support” or “End of Life” by the manufacturer.

About - Sam Nathan

Sam Nathan

Director of Oncology solutions at RS&A, Sam is a systems specialist with a management and regulatory background. Having 25 years experience with IT support and Varian Oncology Software products, he leads our Oncology Support group.

Marc Lapinski

Marc is a systems specialist with extensive customer facing interactions.  In addition to his extensive international management business dealings in Africa and South America, Marc has over 20 years of IT support experience, 15 years of which as a Senior Field Service Engineer supporting Varian Oncology Software products.  Marc is the primary customer support representative and leads our Tech Support Team


Visionary and Reacher of Heights

Digna is our resident giraffe. Her name means “worthy,” and she represents our commitment to REACH HIGHER, to pursue the most worthwhile goals and objectives, no matter how difficult or complex.

Everybody knows all about that low-hanging fruit. Hey, there’s nothing wrong with scoring those little wins along the way, but we know that everyone else is going after that same low-hanging fruit. What sets us apart is our commitment to reach higher. We set our sights on that high-hanging fruit and let the monkeys scramble after the little stuff. After all, if it’s not challenging, it’s probably not worth doing.

And that’s what Dignatel is all about.