Drop Zone

Drop Zone™

Drop Zone Features

Remote Access Installation

We work with your customer IT departments to get you connected with fast, easy, safe, and reliable remote support your customers will love you for.
Drop Zone™ Remote Access installation and configuration includes
customer and user accounts, software licenses, and hardware.

Remote Access Administration

We build and enhance your remote support capabilities with user account assistance, software and hardware maintenance, customer IT support, license management.


We ensure HIPAA, FDA Cybersecurity, and Safe Harbor compliance with a systematic, organized, and accurate approach.

Customer Service Advantage

Diagnose and Fix Faster
Reduce Trips to Site
Improve Uptime and Customer Satisfaction

Proactive IT Monitoring

We monitor performance and capacity for your critical workstations. We setup alerts to ensure proper backups, up-to-date anti-malware, and disk drive and CPU capacity.

Drop Zone uses Intel NUC as an optional hardware platform