Drop Zone™

Drop Zone is our Remote Access Installation and Administration Service.

Save time, money, and downtime.

Solve problems remotely with Drop Zone.

Drop Zone Features

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We work with your customer IT departments to get you connected with fast, easy, safe, and reliable remote support your customers will love you for.

Drop Zone™ Remote Access installation and configuration includes

customer and user accounts, software licenses, and hardware.

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We build and enhance your remote support capabilities with user account assistance, software and hardware maintenance, customer IT support, license management.

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We ensure HIPAA, FDA Cybersecurity, and Safe Harbor compliance with a systematic, organized, and accurate approach.

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Diagnose and Fix Faster

Reduce Trips to Site

Improve Uptime and Customer Satisfaction

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We monitor performance and capacity for your critical workstations. We setup alerts to ensure proper backups, up-to-date anti-malware, and disk drive and CPU capacity.

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